AI Voice Agent for
City Services
AI Voice Agent for
City Services
AI Voice Agent for
City Services
Real-time phone assistant that routes and triages calls for all city services, escalates urgent calls to human operators, and integrates seamlessly with your CRM.
Real-time phone assistant that routes and triages calls for all city services, escalates urgent calls to human operators, and integrates seamlessly with your CRM.
Real-time phone assistant that routes and triages calls for all city services, escalates urgent calls to human operators, and integrates seamlessly with your CRM.
Every Call Answered. Every Constituent Heard.
Every Call Answered. Every Constituent Heard.
Every Call Answered. Every Constituent Heard.
Most cities can't afford a dedicated 311 center.
The ones that can are understaffed and overworked, leading to long hold times.
Most cities can't afford a dedicated 311 center.
The ones that can are understaffed and overworked, leading to long hold times.
EffiGov supercharges your services with a 24/7 call center and zero hold times.
EffiGov supercharges your services with a 24/7 call center and zero hold times.
EffiGov supercharges your services with a 24/7 call center and zero hold times.
AI-Driven Call Intake
AI-Driven
Call Intake
Automatically transcribe calls and identify call intent. Route calls to appropriate municipal departments.
Automatically transcribe calls and identify call intent. Route calls to appropriate municipal departments.
Automatically transcribe calls and identify call intent. Route calls to appropriate municipal departments.
Seamless Integrations
Seamless Integrations
Seamless Integrations
Out of the box integration with your phone systems and CRMs, including Zendesk and SeeClickFix, and custom integration with legacy CRMs.
Out of the box integration with your phone systems and CRMs, including Zendesk and SeeClickFix, and custom integration with legacy CRMs.
Out of the box integration with your phone systems and CRMs, including Zendesk and SeeClickFix, and custom integration with legacy CRMs.
Your Constituents. Your Data.
Your Constituents. Your Data.
Your Constituents. Your Data.
No cross-training AI models. Your AI voice agent and all associated data is isolated from other customers. Data is stored securely in AWS US regions.
No cross-training AI models. Your AI voice agent and all associated data is isolated from other customers. Data is stored securely in AWS US regions.