Real-time phone assistant that routes and triages non-emergency calls, escalates urgent admin calls to human operators, and integrates seamlessly with your CAD system.
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The average vacancy rate in American 9-1-1 centers is 25%. Call centers are understaffed and overworked, but over 70% of incoming calls are non-emergent. We'll let you focus on the 30%
Automatically transcribe calls and identify call intent. Route non-emergency calls to appropriate municipal departments.
Seamless integration with your 9-1-1 Computer Automated Dispatch system
Real-time analytics to monitor call trends and improve service delivery
