Privacy Policy

Information We Collect

Information You Provide

We collect information you voluntarily provide, such as when you:

• Contact us through our website or email
• Request a demo or pilot
• Subscribe to updates
• Provide feedback or support requests

This may include:

• Name, title, and agency affiliation
• Contact information (email address, phone number)
• Communication content and attachments

Automatically Collected Information

When you visit our website, we may automatically collect limited technical data including:

• Browser type
• Operating system
• Pages visited and time spent
• Referral source

We use cookies and similar technologies to enhance user experience, analyze usage trends, and improve our site's performance. You can adjust your browser settings to decline cookies.

How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Communicate with you regarding product updates, proposals, and support
• Analyze website usage to enhance performance
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

Data Sharing

EffiGov does not share customer data with third parties for commercial purposes. We may share your information only:

• With your explicit consent
• With service providers who support our operations under strict confidentiality obligations
• As required by law, subpoena, or government request
• To protect the safety or integrity of our services and users

Data Security

We use administrative, technical, and physical safeguards to protect your information, including:

• End-to-end encryption (in transit and at rest)
• Access controls and audit logs
• Secure U.S.-based data centers
• Role-based access consistent with the Principle of Least Privilege

Despite our efforts, no system can guarantee 100% security. We encourage you to use discretion when sharing sensitive information online.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

If you are a pilot customer, your call data retention period is governed by the specific agreement in place with your agency.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access or correct your information
• Request deletion of your data
• Opt out of non-essential communications
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at founders@effigov.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the effective date. Continued use of our website after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

EffiGov, Inc.
Email: founders@effigov.com